Program Policies

PLIA’s agency and program policies are listed below. 

If you have questions about PLIA’s policies, contact us by email or by phone at (800) 822-3905.

Agency Policies

• Agency Code of Conduct (PDF)
• Policy 4.08 – Anti-Discrimination, Harassment, & Sexual Harassment Policy (PDF)
• Policy 4.23 – Diversity, Equity, and Inclusion (PDF)
• State Environmental Policy Act (SEPA) with SEPA Checklist (PDF)

Financial Assurance Program 

• Policy 5.05.3 – Temporarily Closed UST System (PDF)
• Policy 5.06 – Financial Assurance Program Enrollment Transfer (PDF)

UST Loan and Grant Program

• Policy 5.03 – PLIA-Led Liens (PDF)

Technical Assistance Program

• Policy 5.00 – Silica Gel Cleanup Analytical Methods (PDF)
• Policy 5.02 – Remedial Investigation Groundwater Data Needs for Aged Sites (PDF)

Heating Oil Insurance Program

• Policy 5.04 – Reports Standards and Guidance (PDF)

PLIA offers interpretation services in any foreign language to our partners and customers. Please request this service when you contact us.

PLIA 免费为我们的客户和合作伙伴提供语言翻译服务。请在联系我们时告知我们。

PLIA ofrece servicios de interpretación de idiomas para nuestros clientes y socios sin cargo. Por favor, háganoslo saber cuando se ponga en contacto con nosotros.

PLIA는 고객 및 파트너에게 무료로 언어 통역 서비스를 제공합니다. 저희에게 연락할 때 저희에게 알려주십시오.

To request materials in an alternative format, call PLIA at 1-800-822-3905. Relay Service 711, or TTY at 1-800-833-6388.